Privacy What information do we collect?

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfill your orders and to notify you of your order status. If you have requested to opt in for our emails, we may also use the contact information we collect to occasionally notify you about changes to our website, new services and special offers we think you'll find valuable. To opt out, simply click the 'unsubscribe' link at the bottom of any emails you receive.

How does Totally Fly protect your information?

When you place orders, our secure server software (SSL) encrypts all information you input before it is sent to us. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Using your information

We will never disclose your information to anyone except where we have your explicit consent, or where we are required or permitted to do so by law, or to any successors in title to our business.

Other websites

Our website may contain links to other sites which are outside our control and as such, are not covered by this policy. The operators of these websites may collect information from you that will be used by them in accordance to their own policy, which may well differ from ours.

Changes to our policy

We reserve the right to change the policy at any time. Any changes will be posted to this page.